Wonder Rollators Support

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FAQs

How do Wonder Rollators compare to traditional rollators?

The patented EZ Fold-N-Go technology allows our Wonder Rollators to fold three times smaller than the average rollator, making them the most compact and portable rollators in the world!

Where can I use Wonder Rollators?

Wonder Rollators can be used both indoors and outdoors. Their lightweight frame and compact folding design make them easy to take with you anywhere in the car, bus, train, and even on an airplane!

What is the difference between the Standard and Micro sizes?

The Wonder Rollators comes two sizes: standard and micro. The standard size adjusts in height between 33 and 36 inches tall to fit most users 5’4”-6’3”. The micro size adjusts in height from 27 to 30 inches tall to fit most users 4’9”-5’3”.

Please note, recommended user heights are an estimation and can be influenced by various factors, including arm length and body type.

How do I know which size of rollator is right for me?

In general, rollator handles should be at about wrist height to allow for a slight bend in the elbow. Since every person is different, it’s best to measure an individual to assess the best fit. To measure, let your hands hang naturally at your side and measure the distance from your wrist to the floor. Compare this measurement with the height adjustments on the rollator and select the size that most appropriately matches your wrist height.

Is assembly required?

Wonder Rollators come ready to use right out of the box. Simply remove the rollator from the package, unfold, and adjust the handle height.

How much weight do Wonder Rollators support?

The weight capacity will vary depending on the model of the Wonder Rollator. For example, the Wonder Rollator (SKU #4250) and Wonder Rollator Plus (SKU #4350) both support up to 250 pounds. The Wonder Rollator HD (SKU #4360) supports up to 500 pounds.

Please refer to the comparison chart above to see the exact weight capacity of each model. 

How wide are the seats on the Wonder Rollators?

The width of the seat will vary depending on the Wonder Rollator model. For example, the seat of the Wonder Rollator (SKU #4250) and Wonder Rollator Plus (SKU #4350) measures 18.5 inches wide and 6 inches deep. The seat of the Wonder Rollator HD (SKU #4360) measures 21 inches wide and 10 inches deep.

The Wonder Indoor Rollator (SKU #4390) does not have a seat.

Can the seats be adjusted on the Wonder Rollators?

No, the seat height is fixed in place and cannot be adjusted. Standard size rollator seats sits 22 inches high and the micro size seats are 17 inches high.

Please refer to the comparison chart above for the exact seat height of each model.

How heavy are the Wonder Rollators?

The product weight will vary depending on the model of the Wonder Rollator. For example, the Wonder Rollator (SKU #4250) and Wonder Rollator Plus (SKU #4350) both weigh 14.5 pounds. The Wonder Rollator HD (SKU #4360) weighs 30 pounds.

Please refer to the comparison chart above to see the exact weight of each model.

How do I adjust the brakes?

To adjust the brakes, twist the cable thumb screw above the wheel counterclockwise to promote a closer distance between the brake pad and the wheel. See our instruction manuals for more details.

Are replacement parts available for the Wonder Rollators?

Parts that are considered “wear and tear” (such as wheels, hand grips, brake pads, and backrests) are not covered under Stander’s Limited Lifetime Warranty. Replacement parts for these items can be purchased.

Do Wonder Rollators come with any accessories?

Accessory items will vary depending on the model of the Wonder Rollator. For example, the Wonder Rollator Plus (SKU #4350) and Wonder Rollator HD (SKU #4360) come with storage baskets and pouches. The Wonder Rollator (SKU #4250) does not come with any additional accessories. However, accessory items can be purchased separately, including a basket, organizer pouch, tray, and cup holder.

Please refer to the comparison chart above to see the exact storage accessories that are included with each model.

What is the difference between the Wonder Rollator and Wonder Rollator Plus?

The Wonder Rollator Plus (SKU #4350) is an upgraded version of the Wonder Rollator (SKU #4250) and comes equipped with storage accessories such as an organizer pouch and basket.